So you're interested in reselling UCaaS (Unified Communications as a Service)? Great! More and more resellers are looking into what they need to do in order to resell UCaaS these days. Why? Mainly because the high-tech UCaaS market is one that is predicted to be consistently busy in the years to come. In just the last few years we've seen a huge increase in both small and mid-sized businesses signing up to receive UCaaS, which can be attributed to the lowering in price that now makes these high-tech services affordable to any business that wants to upgrade their current business communication system.
Resell UCaaS Solutions
If you're someone who wants to resell UCaaS, then now is a great time to do so. Because the UCaaS reselling market is one that isn't slowing down anytime soon, and resellers who are truly interested in reselling VoIP services should investigate all of their options now in order to stake their place in this competitive market that will only become more competitive as time goes on. It's also important that every reseller understand that if they want to resell UCaaS, they're going to need to educate themselves on anything and everything there is to know about this niche market.
Although most businesses will first do their research in order to understand the basics when it comes to choosing UCaaS solutions, there are some businesses who rely on their UCaaS reseller to provide them with all the answers they need to make a decision on which UCaaS solutions they want to integrate into their company. This means that if you decide to resell UCaaS, you're going to need to make sure that potential customers see you as an authority in the competitive high-tech world of UCaaS.
Resell SIP Services
There are still plenty of on-premise PBX systems out there. The market is changing pretty rapidly into a hosted PBX market, however you may still run into customers that are using on-premise PBX systems. If you do find yourself targeting, or just simply come across a customer in this scenario, provide them with SIP trunking services. Reselling SIP services gives you the ability to provide dial tone directly to the customer. You can find success in only reselling SIP services, or selling a combination of both hosted PBX and SIP services.
Define Your Target Market
So now that you’ve decided to resell UCaaS and/or SIP services, do you know what your first step is going to be? (After choosing the right partner to pair up with, of course!) You're going to need to define your target market. It's not enough for you to count on every business that needs UCaaS and/or SIP solutions to contact you. You're going to need to do your homework so you can find out who your target market is.
This is especially true in today's highly competitive business world where customers understand that there's many choices when it comes to signing up with a reseller who can provide UCaaS and/or SIP solutions for them. Simply put, you're going to want to do everything in your power to get your target market to find you.
Who's Your Target Market?
You may be primarily marketing to both small and mid-sized businesses, so there are many options when it comes to selecting the criteria that will allow you to find the particular niche you want to target. Do you want to specifically cater to only smaller businesses? Or do you have the resources to handle all of the UCaaS and SIP solutions that a larger business may require? Or are you interested in helping any business that's interested in signing up for high-tech UCaaS solutions? It's worth the time to figure this out so you can create a strategy.
Another great idea is to check out what your competition is doing so you don't do the same thing!
Creating a Strategy
Creating a strategy for reselling UCaaS and SIP services is key to your success. You can start by making a list of the criteria you’ve set in place so you can start (successfully) reaching out to your target market, which is an essential part of being and staying organized. Once you've figured out exactly who your target market is, then you can start putting a focus on how you're going to best deliver your message.
How to Build UCaaS Into Your Service Offer
There are multiple models available when offering UCaaS. Each model will require a different level of technical, sales, support, and capital resources. Find out which model can work best for you.