SMBs that are now using turnkey VoIP services are eager to start exploring the new and many business communication options that are now available to them. Just a few short years ago a majority of these businesses were limited when it came to efficient business communications because they were still using a landline. But now that the costs associated with updating a communication platform to one that can support VoIP technology have lowered substantially these past few years, these businesses can now have access to a variety of extremely beneficial high tech VoIP services.
The fact that turnkey VoIP utilizes new and improved communication options means that the current method used to support telephone calls - Primary Rate Interface (PRI) - is slowly but surely being replaced by a new and improved method - SIP trunking.
Primary Rate Interface vs. SIP Trunking
The purpose of the PRI and SIP Trunks are the same - they allow telephone calls to be made over a business's telephone line. But because SIP trunks are going to be using VoIP technology (vs. a limiting landline) any business is going to experience better quality and more features when utilizing the SIP trunking option.
PRI - The high majority of small and medium-sized businesses have been using a Primary Rate Interface for both voice and data transmissions for many years because they've been using a landline, which supports both incoming and outgoing telephone calls. PRI 'talks' directly to the PSTN, which makes the quality of the telephone calls very clear. This method also allows a business to integrate a large volume of customer phone numbers without having to add additional telephone lines.
Some of the drawbacks that come with utilizing PRI include taking a week or two to completely set up the system, needing a separate telephone line for voice, as well as a physical connection,
SIP Trunking - SMBs who are now using high-tech VoIP services are finding out that they can now use SIP Trunks instead of the PRI system they’ve been using for so many years now. SIP Trunking services use IP based PBX equipment in order to connect voice and data telephone calls, which means that the overall quality is going to be based on how good your internet connection is, so important to keep this in mind. The really great thing about SIP Trunking services is that they can provide a business with much more flexibility, as well as much more efficiency, when compared to PRI.
And… SIP Trunks allow any business to make local telephone calls, as well as long distance telephone calls, which is extremely important these days as we continue to move from local to global.
Setting up SIP Trunking services normally only takes a few days to complete. Some of the many benefits that come with utilizing SIP Trunks include the ability to set up a manageable communication network that gives users many more communication choices.
Old (PRI) vs. New (SIP Trunks)
SIP Trunking services are available once a business updates their communication platform to one that can support VoIP technology. Now that there's a new way for business owners to manage their business communications, the move from PRI to SIP Trunks is currently very much underway. Although it may be difficult for some business owners to perform this communication upgrade, it's truly necessary if they want to stay competitive.
It's simple. SIP Trunking services allow any business to communicate much more efficiently, and at a truly affordable price. And SIP Trunks don't require a lot of infrastructure or a physical line to connect, making this new and improved communication option one that's easy to implement and utilize.
Image courtesy of Stuart Miles/FreeDigitalPhotos.net
How to Build UCaaS Into Your Service Offer
There are multiple models available when offering UCaaS. Each model will require a different level of technical, sales, support, and capital resources. Find out which model can work best for you.