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Customize Your Communication Solution with Our API

Build Unique integrations with our developer tools & Webhooks
The best way to differentiate your company from the rest of the pack is to understand your client's pain points and offer solutions to meet their exact needs. White Label's suite of developer tools enables you to do exactly that.

With over 300+ RESTful API's as part of our Communications Platform as a Service (CPaaS) capabilities, you can build your own applications, integrate with other software platforms, and create a customized communications experience based on the specific needs of your customers.

At White Label Communications, our mission is to empower you, the developer, to extend our platform's power to provide custom solutions for your customers. Whether you are extending our functionality or building new integrations and solutions from scratch, our open, flexible RESTful APIs and webhooks are the tools you need.
Take a look at our API

Custom Communications Solution

Our APIs allow you to programmatically manage accounts, place and track phone calls, send and receive text messages, look up contact information, and much more. Our webhooks let you subscribe to real-time events so you can take action when a call is placed, a text message is sent or received, or other
events occur.

We're committed to making it easy for you to get started with our platform and provide world-class support along the way. The Developer Portal is your one-stop shop for everything you need to get started building with White Label Communications. In the Developer Portal, you'll find all the resources
you need to get started, including documentation, tutorials, and our support forum.

If you have any questions along the way, our team is always here to help. You can reach us via phone at 855-WLC-VOIP or contact us for a discovery call.

Increase Your Value to Your Customers

The White Label RESTful APIs and Webhooks are available on a private label basis to all resellers and end-user customers; enabling you and your developers to create unique and custom communication solutions. We provide you with access to the following CPaaS integration points.

  • Call control platform
  • UC client
  • Billing platform
  • Reporting data
  • Listen for real-time events with webhooks
Our developer tools allow you to customize the experience for your customer. Get creative! Have us build a feature or application, or use our API’s to create one on your own! We can’t wait to see what you build!

Call Control

Our Call Control APIs allow Partners to make, manage and route calls globally to any device, e.g. a desk phone, UC Client, mobile application, etc.
  • Account Settings
  • Phone Numbers
  • E911 Registration
  • PBX Connectors
  • Device Users
  • Devices
  • Virtual Extensions
  • Voicemail Boxes
  • Fax Boxes
  • Time of Day Routing
  • Menus
  • Groups
  • Media
  • Conferences
  • Holiday Routing
  • Blacklist
  • DISA
  • Call Center
  • Presence BLF
  • Presence Group Settings
  • Quick Call

UC Client

Our UC Client APIs enables Partners to integrate Video, IM, Chat, SMS, Telephony, Contact Management, Presence functionality, etc., into your business applications.
  • Messaging
    • Posts
    • Reactions
    • Teams
    • Team Members
    • Access Rules
    • Company Directory
  • Voice
    • Call History
    • Call Recordings
    • Voicemails
  • Productivity
    • Tasks
    • Note
  • Web Meetings
  • Contacts
  • Settings
  • Notifications

Billing Platform & Reporting

Our Billing APIs allow Partners to view and manage billing details programmatically.
  • Orders
  • Invoices
  • Payments
  • Credits
  • Call Detail Records

Webhooks

Webhooks send HTTPS requests to a third-party web server, alerting that server of events occurring within the call control platform. Typically, events would be sent for new calls, when a call is answered, and when a call is finished, and many other event types listed below.
  • Call Parking
  • Call answered
  • New inbound call
  • Call ended
  • New voicemails
  • Registration updates

Authentication

White Label uses OAuth 2.0 (Open Authorization) to access the APIs. We support three Grant Types:
  1. Client Credentials Grant - Used for server-to-server access.
  2. Authorization Code Grant - Used for web apps that execute from a server.
  3. Authorization Code Grant with Proof Key for Code Exchange (PKCE) - Used for single-page apps (SPAs) running from a browser.

Learn how our partners can boost gross profit margins by 65%+

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