We only provide our service through Resellers and as such our success is only as great as the success we can bring to our Partners. That makes our priorities pretty clear.
In addition to our
White Label University, we have a dedicated support organization that is 100% U.S. based. We realize that our service is only as good as the support we are able to provide our Partners. That support begins with hands on training to integrate our service into your business and extends through ongoing support to ensure that you can provision and mange the service to your customer. Every member of our support staff is Level 2 or above; when you reach out to us you are getting a person who can help you immediately, not going into an endless call queue hoping for the right person.
Support, quite simply, is the most important thing we have to do and we treat it that away.