Operator Console Module

Oct 13,2023

Est. Reading: 2 minutes

White Label is Communications is excited to announce the release of our Operator Console module as part of our Unified Communications (UC) client. For businesses and organizations employing centralized call routing or receptionist-based call handling, accuracy and speed of call placement is imperative. The Operator Console module makes every second count with a visual interface […]

Atlas Operating System (OS) Enhancements

Sep 25,2023

Est. Reading: 2 minutes

White Label’s proprietary Atlas OS enables private labeling of unified communications and provides our Partners all workflow management tools through a single interface. White Label Communications continues to enhance our Atlas OS so that Partners can more efficiently provision services and perform moves, adds and changes (MAC) for their end user customers. The latest example […]

Visual Conference Center

Sep 8,2023

Est. Reading: 2 minutes

White Label Communications is excited to announce a new feature that will enhance the user’s conference bridge experience. Introducing the VISUAL Conference Center. The Visual Conference Center has been added to White Label’s Unified Communications Client to show participants and control an active conference call. The Visual Conference Center Module will allow users to experience […]

Distinctive Inbound Ringtones for UC Client Webphone

Sep 1,2023

Est. Reading: 1 minute

White Label Communications has added a new feature to our UC Client webphone - Distinctive Inbound Ringtones. Prior to this new feature, inbound and outbound calls using White Label’s UC Client webphone utilized the same default ringtone, i.e. the ringtones sounded the same. Feedback from White Label Partners was that a single ringtone caused a […]

6 Examples of How UCaaS Complements Your Service Stack

May 25,2023

Est. Reading: 1 minute

Today's business world is increasingly remote yet interconnected, and communication is more important than ever. That's why more and more businesses are turning to UCaaS to streamline their communications and stay ahead of the game. UCaaS is a collection of communication tools that are delivered to businesses through the cloud. For MSPs, it's a match […]

How UCaaS is Complimentary to Your Service Stack

Apr 21,2023

Est. Reading: 1 minute

UCaaS should be viewed as yet another service you can provide to your customers. UCaaS gives you the ability to generate high-margin monthly recurring revenue by itself. However, once properly understood and positioned, UCaaS can compliment your service stack and add additional monthly recurring revenue and gross profit margins of 50-75%. In the video clip […]

White Label Communications Enhances Ownership

Mar 17,2023

Est. Reading: 1 minute

In this podcast with Telecom Reseller, White Label Communications Chief Revenue Officer, Jim DeBald, explains the three models that a channel partner can pursue in the UCaaS market. Agent, private label, and build/buy a platform.

2023 ITEXPO Keynote Address

Mar 14,2023

Est. Reading: 1 minute

TO VIEW THE KEYNOTE AND WATCH VIDEO CLICK HERE If you'd like to learn more about White Label Communications, please download the white paper on this topic at the link below.

UCaaS Drives Revenue Through the Service Stack for MSPs

Mar 7,2023

Est. Reading: 1 minute

Douglas Green, the publisher of Telecom Reseller, sat down with White Label Communications Chief Revenue Office, Jim DeBald to discuss how "UCaaS drives revenue through the service stack for MSPs". In this podcast, Jim explains to Doug that many MSPs often become "vendor-locked". This is in-part to them not planning how to effectively implement basic […]

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