6 Examples of How UCaaS Complements Your Service Stack

May 25,2023

Est. Reading: 1 minute

Today's business world is increasingly remote yet interconnected, and communication is more important than ever. That's why more and more businesses are turning to UCaaS to streamline their communications and stay ahead of the game. UCaaS is a collection of communication tools that are delivered to businesses through the cloud. For MSPs, it's a match […]

How UCaaS is Complimentary to Your Service Stack

Apr 21,2023

Est. Reading: 1 minute

UCaaS should be viewed as yet another service you can provide to your customers. UCaaS gives you the ability to generate high-margin monthly recurring revenue by itself. However, once properly understood and positioned, UCaaS can compliment your service stack and add additional monthly recurring revenue and gross profit margins of 50-75%. In the video clip […]

White Label Communications Enhances Ownership

Mar 17,2023

Est. Reading: 1 minute

In this podcast with Telecom Reseller, White Label Communications Chief Revenue Officer, Jim DeBald, explains the three models that a channel partner can pursue in the UCaaS market. Agent, private label, and build/buy a platform.

2023 ITEXPO Keynote Address

Mar 14,2023

Est. Reading: 1 minute

If you'd like to learn more about White Label Communications, please download the white paper on this topic at the link below.

UCaaS Drives Revenue Through the Service Stack for MSPs

Mar 7,2023

Est. Reading: 1 minute

Douglas Green, the publisher of Telecom Reseller, sat down with White Label Communications Chief Revenue Office, Jim DeBald to discuss how "UCaaS drives revenue through the service stack for MSPs". In this podcast, Jim explains to Doug that many MSPs often become "vendor-locked". This is in-part to them not planning how to effectively implement basic […]

Voicemail to Email Transcription is Here!

Dec 12,2022

Est. Reading: 1 minute

White Label Communications has added voicemail transcription to our voicemail to email services! Partners can now provide voicemail transcription in addition the the MP3 file currently sent from our voicemail to email feature. Voicemail transcription has always been a service provided on our UC client (Boomea), we are excited to add the flexibility this capability […]

Introducing Limited Use Accounts (LUA)!

Oct 26,2022

Est. Reading: 1 minute

Having a difficult time justifying the cost of a UCaaS/Hosted PBX/VOIP solution for primary/secondary schools, nursing homes, the hospitality industry, and similar vertical markets that have large numbers of phones, but limited phone usage? Historically, the aforementioned vertical markets prefer to lease a prem-based phone systems and pay for SIP trunking Vs paying for “Unlimited […]

White Label Communications and ConnectWise

Oct 4,2022

Est. Reading: 1 minute

When evaluating Private Label UCaaS providers it's important to thoroughly consider how you're going to handle billing/invoicing. Obviously you are invoicing your customers today, so your UCaaS Partner should make invoicing 1) easy, 2) seamless, 3) free of charge and 4) effortlessly integrate with your existing billing methodology. White Label addresses all four (4) of these goals. White […]

Microsoft Teams Integration? Yup, We Have It!

Sep 26,2022

Est. Reading: 1 minute

Thanks to direct routing from White Label Communications, partners' Teams customers can now place and receive global calls without leaving the Teams environment. Our integration turns Microsoft Teams from a potential competitive threat into an opportunity for our partners to take full advantage of. Our integration also allows partners and their customers to gain access […]

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