Blog
Check out our resources to learn more about the UCaaS reseller market, telecommunications industry, and all things White Label Communications.
Webphone Supports HID Headsets
We’re pleased to announce that webapp webphone calls can now be managed using the physical buttons on a HID-compliant UC headset. Streamline your UC client…
The Evolving Landscape of Unified Communications in 2025
The concept of Unified Communications (UCaaS) continues to evolve, pushing toward deeply integrated communication ecosystems. At its core, UCaaS aims to seamlessly combine real-time and…
CPaaS for Financial Services: Transform Customer Engagement and Streamline Operations
CPaaS solutions offer numerous benefits that make them well-suited for the financial services industry. One key advantage is the ability to provide an omnichannel experience, allowing customers to seamlessly…
The 6 Most Compelling CPaaS Benefits
In today's digital landscape, businesses must adapt quickly to meet evolving customer expectations and stay ahead of the competition. CPaaS provides a powerful solution to…
Automatic Call Distribution (ACD)
Automatic Call Distribution (ACD): Streamlining Call Management Automatic Call Distribution (ACD) is a telephony system that automatically routes incoming calls to specific agents or departments…
Training and Partner Success Part III: Account Building & Business Planning
In the last two parts we explained how our back-office training is handled. In short, after a partner signs up with us, their initial trainings…
UCaaS vs CPaaS: Tools for Seamless Communication, Inside and Out
As experts that work with clients and their customers every day, we can all agree that seamless communication is essential. That’s where CPaaS (Communications Platform…
Big Changes for 3CX Resellers
3CX has informed their resellers they are no longer supporting a base package of 4 simultaneous channels per PBX. Moving forward 3CX requires a minimum…
Cloud PBX: A Modern Approach to Business Communications
Cloud-based Private Branch Exchange (Cloud PBX) has revolutionized the way businesses communicate. By leveraging the power of cloud technology, Cloud PBX offers a flexible, scalable,…
