Blog
Check out our resources to learn more about the UCaaS reseller market, telecommunications industry, and all things White Label Communications.
WLC’s July Top Hits: Dialing In on Expanded Growth, Refreshed
July was a milestone month for White Label Communications (WLC) — full of progress, purpose, and forward motion. With a major acquisition, a refreshed brand…
PRESS RELEASE: White Label Communications Acquires Grupo NGN
Acquisition Adds Industry-Leading CCaaS (Contact Center as a Service) Capabilities as Company Embarks on Rapid Growth Trajectory EXTON, Pa., July 22, 2025 -- White Label…
What’s New: 3 New Updates You Should Know About
We’ve made a trio of updates across the UC client and the portal. Webphone Status Indicator Users can now easily tell when their webphone is…
Enable MFA for the Atlas Portal
Boost security and build trust by enabling the newly added Multi-Factor Authentication (MFA) feature to reseller and account levels for the Atlas portal. Cyber threats…
Webphone Transfer now Includes Name Search
We’re excited to announce an update to the Webphone that simplifies one of the most common tasks for call handlers—transferring calls. Gone are the days…
Introducing Callback – A Smarter Way to Manage Call Queue
We’re excited to announce a powerful new feature now available in our Enhanced Call Center: Callback. With Callback, your customers can offer a flexible, user-friendly…
Announcing a New Webphone Feature: See All Parked Calls
Enhance call handling workflows, reduce wait times, and deliver even better service with the new Parked Calls panel, available now on the webphone! By clicking…
Industry Leading UCaaS Reseller Portal for Seamless Management
Technology is an ever-evolving landscape, and with new technologies comes the opportunity to work smarter and more efficiently, to communicate faster and more reliably, and…
White Label VoIP and Monthly Recurring Revenue
A wide variety of different business models exist throughout the world, but the basic goal of obtaining profit is typically consistent. One of the most…