Simplify your business communications

Atlas UC extends White Label’s enterprise VoIP capabilities delivering a truly unified experience in the office and on the road. Capabilities include secure unified messaging, presence, device configuration, call routing, time-based routing, voicemail manager, call center, call recording and much more. Atlas UC runs through a single interface that is available on your desktop (MacOS, Windows, Linux), mobile device (iOS and Android), or your web browser.

Messaging

With the entire company directory at your fingertips, begin chatting with your team in seconds! Initiate 1-to-1 chat with users or use the group chat feature.

Voice

With Atlas UC voice integration, it’s never been easier for users to manage everyday features with just a few clicks! Manage inbound call routing, Find Me Follow Me settings, time-based routing, or initiate a quick call right from the interface..

 

Voicemail

No more searching your email inbox for voicemail to email messages. With Atlas UC, users receive a push notification when new voicemails arrive. With just one click users can access the voicemail dashboard to view voicemails, caller ID info, date/time, and message duration. Other features include voicemail folder management, stream message recording, download file, and delete.

 

 

Call Center

Manage and monitor your call center without having to continuously run reports or refresh your screen. The Call Center Console displays real-time statistics showing agent status, answered calls, last call date/time, missed calls, and average call time. Additional statistics include estimated wait time, average wait time, recipient count, active session count, total sessions, missed sessions and abandoned calls. Add one or many call queues to your view giving you all the data on a single screen!

 

 

Call History

Not sure if you missed a call? Navigate over to the call history dashboard to see your most recent calls. Users can search within a date range, filter by call direction (inbound, outbound, or both) or search by caller ID name.

 

 

Call Recording

Struggling to find recorded calls? With Atlas UC, users can search, play, download, share, lock, and delete any calls that have been recorded or shared with that user. All recorded calls are encrypted in transit and at rest.

 

 

 

 

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