Douglas Green, the publisher of Telecom Reseller, sat down with White Label Communications Chief Revenue Office, Jim DeBald to discuss how "UCaaS drives revenue through the service stack for MSPs".
In this podcast, Jim explains to Doug that many MSPs often become "vendor-locked". This is in-part to them not planning how to effectively implement basic yet important techniques for deploying UCaaS at the operational and technological levels.
See the full podcast here:
