New Capabilities for Click2Call
White Label Communications is excited to announce new and improved Click2Call capabilities. As a reminder, Click2Call is a free application that can be integrated into many browser-based application(s) and provides flexible options that can often support and anchor custom applications. How Click2Call Works Click2Call simplifies calling procedures by reducing dialing time, wrong numbers, and duplicated […]
Enhanced Capabilities Added to White Label’s Call Center
We are excited to announce two new additions to our Call Center as part of our 2024 initiative to expand Call Center capabilities. So far this year, we have improved the visual functionality for our listen/whisper/barge feature and added the Ring All ring strategy. We also added text-to-speech functionality that streamlines the process of audio […]
Why is Unified Communications So Important?
Unified communications (UC) can be defined simply as the centralization of communication features integrated into a user-based application. Unified communications generally feature sets like chat, voice, video, presence, voicemail, call center, etc. UC applications weren’t all the rage as recently as 4 years ago. Yes, some companies did utilize these feature sets and some have […]
Why Diversify with Providers Using the Same UCaaS Platform?
Has your white label UCaaS provider recently been delivering less than their advertised 99.999% of reliability? If so, consider a diversification strategy to spread your traffic across multiple partners. But why would you diversify with another private label UCaaS Partner using the same third-party platform? Read further to learn how you can protect your customers […]
Centralize All Your Communication Tools and Features With Our UC Application!
In the 2020s, Unified Communications as a Service (UCaaS) has overtaken traditional VoIP services, such as legacy PBXs and simple hosted PBX services. The reason for that is due to the modern-day worker, where the modern-day worker requires modern day features and functionality. In order for workers and users to be more efficient, it’s imperative […]
Navigating Metaswitch’s End of Life
The landscape has dramatically shifted for service providers who have long relied on Metaswitch to power their voice and UCaaS infrastructure. Microsoft recently made significant moves resulting in the elimination of personnel responsible for supporting the Metaswitch platform including sales, development, technical support, engineering, etc. This news confirmed what many have suspected for some time: […]
Enhanced Call Management Using White Label’s Unified Communications Client
Now a user of White Label’s Unified Communications (UC) Client can manage all calls to their extension including their webphone, mobile application or desktop phone. Users can see, transfer, and hang up all calls across all their devices. With this latest update, users gain visibility and control over their call activity, regardless of the device […]
Secure Faxing with White Label Communications!
Faxing documents is perceived as secure, potentially more secure than email by some, but the convenience of email compared to faxing cannot be overstated. Electronic Fax, i.e. “E-Fax”, is convenient and secure if encryption and TLS are used! White Label provides secure Electronic Fax email delivery using both encryption and TLS. White Label’s HTTPS Electronic […]
Provide UCaaS in Canada!
Reminder to our White Label Communications partners – you can provide UcaaS in the United States and Canada! That’s right, Canadian UCaaS! Whether your business is located in the USA or Canada, you can seamlessly provide your private labeled UCaaS service to your customers in Canada through the White Label Communications platform! As a USA-based […]
Generate Recurring Revenue – White Label VoIP
In nearly all businesses it is possible to observe a big corporate player taking advantage of small and medium-sized businesses, simply because they have the resources to do so. This is not a new phenomenon or one that is strictly limited to any one particular field—John D. Rockefeller employed violent and subversive tactics against his […]