July was a milestone month for White Label Communications (WLC) — full of progress, purpose, and forward motion. With a major acquisition, a refreshed brand identity, and a strong presence at multiple key industry events, we deepened partnerships, expanded our reach, and reinforced our role as a trusted leader in business communications. Here’s a look at the highlights that made July one for the books.
Expanding Our Reach: WLC Acquires Grupo NGN
In July, WLC took a major step forward by acquiring Grupo NGN, a leading provider of optichannel AI-powered contact center communications solutions. This strategic acquisition not only supercharges our private-label voice solutions portfolio, but dramatically deepens our Contact Center as a Service (CCaaS) capabilities, further contributing to our growth. With this added depth and agility in CCaaS, WLC’s partners are now better equipped to deliver scalable, flexible solutions that deliver seamless customer experiences in a rapidly growing market. We are thrilled to embark on this next chapter and look forward to sharing our expanded solutions with you soon.
Fresh Look, Bright Future: WLC Introduces New Brand Identity
The next era of WLC has arrived! This month, we unveiled a new brand identity that reflects who we are today and where we’re headed. From an updated logo to a refined voice and elevated look, our refreshed brand signals clarity, confidence, and our commitment to partner success. The refresh also reflects our excitement for the future as we continue working to exceed our partners’ needs and lead the way in private-label, cloud-based business communications.
And the refresh doesn’t stop there. A brand-new website is on the way, designed to reflect our refreshed identity and make it easier for partners to connect with us. The new site will offer an improved experience, streamlined navigation, and fresh content that brings our mission and values to life. Stay tuned. We can’t wait to share it with you!
On the Move: WLC Attends Key Industry Events
Last month, the WLC team was on the move, shaping conversations at key industry gatherings and demonstrating leadership and commitment to the channel.
Our first stop was Kansas City, where we attended the Indatel Symposium, an essential gathering for leaders in telecommunications and technology. WLC’s Warren Reyburn, COO, made key connections with industry leaders and discussed how WLC helps teams simplify voice services, decrease costs, and discover new revenue opportunities.
Next, we headed to Chicago as a sponsor and speaker at the Managed Technology Association (MTA) & Copier Dealers Association (CDA) Owners Meeting, where business leaders come together to share best practices and innovative strategies for success. WLC’s Jim DeBald, Chief Revenue Officer, and Dave Shatzer, Sales Director, delivered an engaging presentation, covering voice, growth, and communications strategies.
Rounding out the month, WLC’s Alex Fenner, Director of Partner Development, attended the D&H ProAV Partner Jam in Harrisburg, Pennsylvania. The event included presentations on the latest in video collaboration tools and other new technologies, hands-on demos, and important conversations around AI in AV, integration trends, and modern sales strategies.
A New Era, Powered by WLC
July was a monumental month that moved the needle for WLC. And the momentum is not stopping there. As we continue to grow, strengthen partnerships, and innovate, we’re staying focused on our renewed mission: delivering reliable, future-ready communications that empower our partners and their customers.
So, buckle up for an exciting ride. With a refreshed brand, expanded capabilities, and a strong, talented team behind us, our future is not just bright. It’s bold, brilliant, and blazing a new trail in communications.